Unleash Innovation with Salesforce AgentForce

Salesforce AgentForce is a next-gen AI-driven platform designed to accelerate Salesforce app development, automate tasks, and empower developers and admins with intelligent assistants. From streamlining workflows to delivering AI-enhanced code generation, AgentForce redefines productivity for every Salesforce-powered business.

At CloudRora, we specialize in helping businesses across industries leverage AgentForce’s full potential with strategic implementation, customization, and ongoing support.

Key Features

  • Certified AI & Salesforce Experts

  • Cost-Effective, Scalable Solutions

  • Outcome-Focused Agile Approach

  • 360° Customer View and Faster GTM with CloudRora

Maximize Value Across Clouds with Intelligent Agent Integration

AgentForce revolutionizes how your sales team works by automating day-to-day tasks and boosting performance:

  • Automatically prioritize leads using AI-powered scoring based on engagement signals and historical behavior.

  • Suggest next-best actions like follow-ups or demo scheduling through predictive analytics.

  • Create and assign tasks automatically when a prospect reaches certain pipeline stages or engages with content.

  • Provide real-time sales coaching and content recommendations right inside Salesforce records.

AgentForce enhances customer service operations with intelligent decision-making and automation:

  • Surface context-aware recommendations to agents during case handling based on customer history and sentiment.

  • Automatically classify, route, and prioritize support cases using natural language processing (NLP).

  • Suggest knowledge articles or macros for faster issue resolution.

  • Integrate chatbots and Einstein Copilot Agents to handle routine queries before routing to a human.

AgentForce simplifies complex quoting processes by leveraging AI for speed and accuracy:

  • Recommend optimal product configurations based on buyer history and current needs.

  • Dynamically apply discounting logic and pricing rules using intelligent models.

  • Auto-generate accurate, compliant quotes with fewer manual inputs.

  • Reduce quote errors and speed up approval cycles with predictive workflows.

Combine AgentForce with Marketing Cloud to unlock hyper-personalized and AI-curated marketing strategies:

  • Use intelligent segmentation to identify high-value customer clusters based on behavioral and demographic data.

  • Generate personalized content and subject lines using generative AI.

  • Orchestrate real-time, event-driven journeys across email, SMS, push, and web.

  • Gain predictive insights on campaign performance and customer lifetime value.

AgentForce makes your Salesforce Data Cloud smarter and faster:

  • Cleanse and unify data from disparate sources into a single customer profile.

  • Auto-detect anomalies, duplicates, and inconsistencies in incoming datasets.

  • Trigger real-time data activation based on AI-detected patterns or behavioral changes.

  • Enrich customer data using AI suggestions and partner integrations.

Empower every user to be data-driven with AgentForce in Salesforce Einstein:

  • Generate actionable dashboards automatically using AI insights and user behavior.

  • Predict outcomes like churn, purchase likelihood, and campaign success using machine learning.

  • Automatically surface key trends and anomalies with storytelling summaries.

  • Enable natural language queries to access insights without technical skills.

Let CloudRora help you drive intelligent automation, increase developer velocity, and maximize your Salesforce investment.
Receive the latest news in your email!